Thank you for visiting our website (www.rtsmanpower.com). At RTS Manpower, the one-stop HR solutions company, we are dedicated to safeguarding your personal information. This Privacy Policy, in conjunction with our Terms of Use, outlines how we collect, use, and protect your personal information. Please do not access or use our website or services if you do not wish your personal information to be used as described in this Privacy Policy.

How We Collect Your Information

We collect information in the following ways:

• When you contact us using our “Contact Us” facility,
• During interactions with our representatives via email, post, or phone,
• In-person meetings with you;
• Throughout our business transactions.

Information We Collect About You

The personal information we gather may include:

• Technical information, like your IP address, browser type, and browsing behavior on our website.
• Data about your visits, such as when, how long you stay on certain pages, and your interaction with the site.

How We Use Your Information

Why We Use Your Information

We process your personal information for these reasons:

1. Information You Provide:

• To serve your legitimate interest in receiving the information you requested from us.

2. Information We Collect About You:

• To ensure our website operates smoothly and handles internal operations, like technical administration, troubleshooting, data analysis, testing, research, surveys, and statistics.
• To enhance your experience, improve our website’s quality, features, and overall user-friendliness, and understand how the site is used.
• As part of our efforts to maintain a safe and secure website.
• To tailor website features to your preferences and location.
• To communicate with you.
• To enable us to monitor equality and diversity.
• To provide recruitment services to you.
• To get feedback from you on our services through client satisfaction surveys in order to improve our services and develop new services; 
• To maintain our business relationship with you, 
• To answer your enquiries when you contact us.
• To fulfill contractual obligations to you.
• To establish, exercise or defend legal claims.

3. Storing Your Information:

• Your personal information will be kept on systems owned or operated by RTS Manpower or our approved third-party suppliers.

Legal grounds for processing your personal information 

Under the Regulation and other applicable laws, we rely on the following grounds to process your personal information: 

(a) Performing a contract – where, in order to perform our obligations under a contract with you or take steps at your request to enter into a contract with us, it is necessary for us to process your personal information; 

(b) Compliance with legal obligations – where we need to process your personal information to comply with legal or regulatory obligations; 

(c) Our legitimate interests or those of a third party – including: 

• providing our services to you; 
• responding to your requests and enquiries (the legitimate interest of the companies in this case is to maintain a constant and updated communication with clients and candidates, which is part of any commercial relationship);  
• informing you about our services (job opportunities, industry reports and insights, events, promotions and competitions (the legitimate interest of Page is to inform clients and candidates about similar services and products); 
• ensuring that our operations are conducted in an efficient manner; 
• providing satisfaction surveys of our services; and 
• contacting prospect business clients in order to establish commercial relationships with business clients

Who We Share Your Information With

We don’t sell or exchange your information with third parties. We share your information in the following cases:

• When we are legally required to disclose your information to meet legal obligations, enforce our agreements, or protect our rights, property, or safety, including that of our clients and others.
• To enable our suppliers to help deliver services to you.
• To enable our suppliers to provide internal marketing, web services, IT services, and other essential functions.
• When we need to share your personal information with our group companies, including our subsidiaries, ultimate holding company, and its subsidiaries, for legitimate business purposes.

Your Rights and Access to Your Information

You have the right to:

• Access your personal information held by us.
• Correct any inaccuracies in your personal information.
• Have your personal information deleted in certain situations, like when it’s no longer necessary for the purposes we collected it for, or you’ve objected to the processing.
• Limit processing your personal information when it’s inaccurate or no longer needed or you’ve objected to our processing.
• Object to processing your personal information in some instances, such as when we use it for direct marketing or when your legitimate interests outweigh ours.
• Have your data transferred to a new service provider if you decide not to use our services anymore.

You can exercise these rights anytime by contacting us.

Other disclosures

In addition, we may disclose your personal information: 

• if we are legally required to do so.
• to law enforcement agencies, regulators or other government officials; and.
• to the new business owners and their advisers in the event of a re-organisation, merger, sale, joint venture, assignment, or other transfer or disposition of all or any part of our business.

How long we hold your personal information for 

We will keep your personal information for as long as we need to in order to fulfill the purpose we collected it for, which may be an ongoing purpose. For example, if you’re a candidate, we will retain your personal information for the duration of our business relationship with you and beyond, as we often support candidates with job placements over many years and potentially throughout their careers. 

Security

We have implemented security measures to safeguard your personal information from loss, unauthorized access, alteration, or disclosure. We limit access to your information to those who require it for business purposes and ensure their confidentiality. We have procedures to handle potential personal information breaches and will notify you and relevant regulators when legally required.

Use of Cookies

We may use cookies and similar technologies on our website. Cookies are small text files that may be stored on your device when you visit our website. We use cookies to track your site usage but not to make decisions about you or send electronic marketing information. We may share aggregated information collected through cookies with selected third parties.

Please note that disabling or blocking cookies may impact the functioning of our website.

Changes in Privacy Policy

Any updates to our Privacy Notice will be posted on our website. Please check for these updates periodically to stay informed about the personal information collected and its use.

Keeping Your Personal Information Up to Date

It’s essential to ensure the accuracy of our personal information. Please keep us informed of any changes in your personal information during your association with us.